Payment Policy

This Payment Policy applies to purchases made on Yaber.com. It explains the payment methods we support, how charges and order confirmations work, and what to do if you have a payment question. Please review your order and payment details before completing checkout.

Supported Payment Methods

Yaber supports American Express, Diners Club, Discover, Mastercard, Visa, Amazon Pay, Apple Pay, Bancontact, Google Pay, PayPal, Shop Pay, and Venmo.

Available methods may vary by country or region, device, and order. You can choose from the methods available at checkout. If you use a third-party payment service, its terms, eligibility requirements, and authentication procedures may also apply.

Please pay only through an official Yaber.com checkout or a payment process expressly provided by Yaber. Do not send a payment directly to an email address or bank account based on an unsolicited message.

Prices, Taxes, and Currency

Product prices are displayed in the currency selected for your shopping region. Before you place an order, checkout will show the total amount payable to Yaber, including applicable taxes and any other charges collected by us.

Yaber provides free standard shipping to the destinations we serve. Please see our Shipping Policy for delivery coverage and details.

If your card or payment account uses a different currency from the currency shown at checkout, your bank or payment provider may apply its own exchange rate or charge a currency conversion or cross-border transaction fee. These provider charges are separate from the amount collected by Yaber. We do not impose a payment surcharge where doing so is prohibited by applicable law.

Payment Timing and Authorization

Payment is submitted when you complete checkout. The time at which a charge appears on your statement depends on your payment method, card issuer, and payment provider. Some providers first show a pending authorization before the transaction is finalized.

A pending authorization may also appear after an interrupted or unsuccessful checkout. It does not necessarily mean that an order was placed or that a completed charge occurred. Your bank or payment provider determines when a pending authorization is released. If you are unsure whether your order was completed, contact us before placing it again.

If an installment or deferred-payment option is offered during checkout, the provider will present its eligibility requirements, payment schedule, and any applicable charges. The availability of a payment service does not mean that every order qualifies for an installment plan.

Payment Verification

Your bank or payment provider may ask you to verify a payment through a one-time code, banking app, or another authentication step. Please follow the instructions shown by your provider.

Yaber may contact you if information needed to verify or process your order is incomplete or inconsistent. If payment cannot be completed or verified, the order may be delayed or cancelled. If we cancel an order for which payment was captured, we will refund the amount paid to the original payment method.

Order Confirmation, Receipts, and Invoices

After an order is successfully placed, we will send a confirmation email to the address entered at checkout. If you do not receive it, check your spam folder and contact us before placing another order.

If you need help with a receipt or invoice, email global@yaber.com⁠ with your order number and the billing details relevant to your request.

Billing Details and Promotional Codes

Please make sure your payment and billing information is accurate. An expired card, insufficient funds, incorrect card details, or a mismatch in billing information may cause a payment to fail.

If you have a promotional code, enter it at checkout and check that the discount appears in your order total before placing the order. Promotional codes are subject to their stated terms, including validity dates, eligible products, and restrictions on combining offers. If a code does not work as expected, contact us before completing checkout.

Failed Payments

If your payment is declined, check the information entered at checkout or contact your bank or payment provider. You may then try another supported method available for your order. Your bank may not share the precise reason for a decline with Yaber.

If you receive a payment error but also see a transaction in your account, contact us before retrying. We can help check the order status while your bank or payment provider confirms whether the transaction is a completed charge or a pending authorization.

Changing a Payment Method or Cancelling an Order

The payment method for a completed order generally cannot be changed. If you would like to use a different method, email global@yaber.com⁠ as soon as possible with your order number. We will check whether the order can still be cancelled so that you can place a new one.

If you need to cancel an order or change its delivery address, please contact us promptly. Once an order has shipped, we cannot stop the shipment or change its delivery address. This does not affect any right you may have to return the product or withdraw from the purchase under applicable law.

Duplicate Charges or an Incorrect Amount

If you believe you were charged more than once or charged an incorrect amount, email global@yaber.com⁠. Include your order number, the transaction dates and amounts, and a screenshot of the relevant transactions if available. Please conceal unrelated account information.

We will review whether the entries are completed charges or temporary authorizations and help resolve any Yaber order or payment error. Do not send your full card number, card security code, account password, or one-time verification code.

Refunds

Approved refunds are returned to the original payment method. If you have a special request concerning your refund, please tell us in advance at global@yaber.com⁠. We can use another refund method only if it is available, you expressly agree to it, and applicable law permits it without additional cost to you.

Yaber generally processes an approved refund within 3–7 business days. Your bank or payment provider may need additional time to make the funds available in your account. If the original payment account has been closed or replaced, contact your payment provider and Yaber promptly so we can advise you on the available process.

Where applicable law requires an earlier refund or provides additional consumer rights, those rules take precedence. Return eligibility, return shipping responsibilities, and refund request procedures are described in our Refund Policy.

Unauthorized Transactions and Payment Disputes

If you do not recognize a transaction, contact your bank or payment provider immediately to protect your account. You may also email global@yaber.com⁠ with the transaction date and amount so we can check whether it relates to a Yaber order. Do not include sensitive card credentials in your message.

Our support team can investigate questions about an order or refund. Nothing in this policy limits your right to raise a payment dispute with your bank or payment provider.

Payment Security and Contact

Complete payments only through the options provided at Yaber.com checkout. Payment information is handled in accordance with our Privacy Policy and the terms of the payment provider you select.

For payment assistance, email global@yaber.com⁠. Including your order number will help us assist you more quickly.